Shipping & Returns
Holiday Shipping Schedule
- December 16 last day for guaranteed delivery with the free UPS ground shipping
- December 16-20 must ship UPS 3 day by 1pm EST for guaranteed delivery **
- December 21 must ship UPS 2 Day by 1pm EST for guaranteed delivery **
- December 22 must ship UPS Next Day by 3pm EST guaranteed delivery**
To ensure delivery of monogrammed products by 12/25 orders MUST be placed by 1pm EST on 12/21 using UPS 2-Day shipping.
For returns, please allow 7-10 business days to process your return credit.
Please contact customer service with any questions or to confirm when you need to place your order by to ensure delivery.**us delivery only
Free Shipping Offer
We are currently offering FREE GROUND SHIPPING (Continental US Only) on our leather products.
****Paper refills and other non-leather product orders will be charged a flat $4 rate.
Special Shipping Requirements
Please call Customer Service at 1-866-890-5696 or email us at [email protected].
Packages cannot be rerouted once shipped for customer security and logistical reasons.
100/100/100 Satisfaction Commitment
Buy confidently online with the assurance of the Bosca.com 100/100/100 Satisfaction Commitment.
If for any reason you are not satisfied with your purchase, simply contact us for a prompt exchange or refund. We offer you a 100% refund within 100 days of purchase if you are not 100% satisfied. Personalized items are not returnable unless there is a defect.
Follow the instructions below to generate a free return shipping label (for US customers only).
Log into your Bosca account and select the order you wish to return. You will need to print a return label from the order details. Access your order history here.
Or, if you don’t have an account, click here and enter your contact and order information.
Then, simply print the label, tape it on the outside of the package, and drop in a UPS dropbox. To find the location closest to you: UPS Drop Off Locations. If you have a question, please contact our Customer Service Specialists at 1-866-890-5696 or email us at [email protected]