Shipping & Returns
Bosca strives to ship your order as quickly as possible.
Phone requests and online orders are processed Monday-Friday 8AM-5PM EST
Orders placed by 3 pm EST will ship the same day.***
***Please add 2 business days for personalized orders
Our primary carrier is United Parcel Service. UPS does not ship to a post office box, a physical address is required.
Free Shipping Offer
We are currently offering FREE GROUND SHIPPING (Contiguous US Only) on our leather products.
****Paper refills and other non-leather product orders will be charged a flat $4 rate.
Special Shipping Requirements
Please call Customer Service at 1-866-890-5696 or email us at [email protected].
Packages cannot be rerouted once shipped for customer security and logistical reasons.
100/100/100 Satisfaction Commitment
Buy confidently online with the assurance of the Bosca.com 100/100/100 Satisfaction Commitment.
If for any reason you are not satisfied with your purchase, simply contact us for a prompt exchange or refund. We offer you a 100% refund within 100 days of purchase if you are not 100% satisfied. Personalized items are not returnable unless there is a defect.
Follow the instructions below to generate a free return shipping label (for US customers only).
Log into your Bosca account and select the order you wish to return. You will need to print a return label from the order details. Access your order history here.
Or, if you don’t have an account, click here and enter your contact and order information.
Then, simply print the label, tape it on the outside of the package, and drop in a UPS dropbox. To find the location closest to you: UPS Drop Off Locations. If you have a question, please contact our Customer Service Specialists at 1-866-890-5696 or email us at [email protected]