Shipping & Returns
Shipping Policy
Bosca strives to ship your order as quickly as possible. We ship orders Monday-Friday only. Phone requests and online orders are processed Monday-Friday 8AM-5PM EST.
Non-personalized orders usually ship in 2 - 3 business days; please allow 2 additional business days for personalized orders.
Our primary carrier is United Parcel Service. UPS does not ship to a post office box, so a physical address is required.
For more details or special shipping requirements, please call Customer Service at 1-866-890-5696 or email us at info@bosca.com.
Rerouting
Packages cannot be rerouted once shipped for customer security and logistical reasons.
Special Shipping Offers
We are currently offering FREE GROUND SHIPPING (Continental US Only) on our leather products. Paper refills and other non-leather product orders will be charged a flat $4 rate.
Return Policy
100/100/100 Satisfaction Commitment
Buy confidently online with the assurance of the Bosca.com 100/100/100 Satisfaction Commitment.
If for any reason you are not satisfied with your purchase, simply contact us for a prompt exchange, credit or refund. We offer you a 100% refund for up to 100 days if you are not 100% satisfied.
To expedite your return please contact our Customer Service Specialists between 8AM and 5PM EST at 1-866-890-5696 for a Return Authorization Number. All purchases must be returned within 100 days.
For your protection we strongly recommend that you ship return packages insured, via UPS, FedEX, or the U.S. Postal Service. Please note you are responsible for all shipping costs and for properly packing the return to ensure the safe shipment of each item. Allow two weeks for processing. We will only refund shipping and handling charges on flawed or defective items.
Personalized items are not returnable unless there is a defect.
Thank you for shopping with BOSCA!