Shipping & Returns
Bosca strives to ship your order as quickly as possible. We ship orders Monday-Friday only. Phone requests and online orders are processed Monday-Friday 8AM-5PM EST.
Non-personalized orders usually ship in 2 - 3 business days; please allow 2 additional business days for personalized orders.
Our primary carrier is United Parcel Service. UPS does not ship to a post office box, so a physical address is required.
For more details or special shipping requirements, please call Customer Service at 1-866-890-5696 or email us at email@example.com.
Packages cannot be rerouted once shipped for customer security and logistical reasons.
Special Shipping Offers
We are currently offering FREE GROUND SHIPPING (Continental US Only) on our leather products. ****Paper refills and other non-leather product orders will be charged a flat $4 rate.
100/100/100 Satisfaction Commitment
Buy confidently online with the assurance of the Bosca.com 100/100/100 Satisfaction Commitment.
If for any reason you are not satisfied with your purchase, simply contact us for a prompt exchange or refund. We offer you a 100% refund within 100 days of purchase if you are not 100% satisfied. Personalized items are not returnable unless there is a defect.
To expedite your return please contact our Customer Service Specialists at 1-866-890-5696 or email us at firstname.lastname@example.org. We will promptly email you a UPS return label for your convenience. Simply print the label, tape it on the outside of the package, and drop in a UPS dropbox. To find the location closest to you: https://www.ups.com/dropoff?loc=en_US.
Personalized items are not returnable unless there is a defect.
Thank you for shopping with BOSCA!