Shipping & Returns

Shipping Policy

Bosca strives to ship your order as quickly as possible. We ship orders Monday-Friday only. Phone requests and online orders are processed Monday-Friday 8AM-5PM EST.

Non-personalized orders usually ship in 2 - 3 business days; please allow 2 additional business days for personalized orders.

Our primary carrier is United Parcel Service. UPS does not ship to a post office box, so a physical address is required.

For more details or special shipping requirements, please call Customer Service at 1-866-890-5696 or email us at


Packages cannot be rerouted once shipped for customer security and logistical reasons.

Special Shipping Offers

We are currently offering FREE GROUND SHIPPING (Continental US Only) on our leather products. ****Paper refills and other non-leather product orders will be charged a flat $4 rate.

Return Policy

100/100/100 Satisfaction Commitment

Buy confidently online with the assurance of the 100/100/100 Satisfaction Commitment.

If for any reason you are not satisfied with your purchase, simply contact us for a prompt exchange or refund. We offer you a 100% refund within 100 days of purchase if you are not 100% satisfied. Personalized items are not returnable unless there is a defect.

To expedite your return please contact our Customer Service Specialists at 1-866-890-5696 or email us at We will promptly email you a UPS return label for your convenience. Simply print the label, tape it on the outside of the package, and drop in a UPS dropbox. To find the location closest to you:

Personalized items are not returnable unless there is a defect.

Thank you for shopping with BOSCA!